All posts in “Social”

Twitter puts Infowars’ Alex Jones in the ‘read-only’ sin bin for 7 days

Twitter has finally taken action against Infowars creator Alex Jones, but it isn’t what you might think.

While Apple, Facebook, Google/YouTube, Spotify and many others have removed Jones and his conspiracy-peddling organization Infowars from their platforms, Twitter has remained unmoved with its claim that Jones hasn’t violated rules on its platform.

That was helped in no small way by the mysterious removal of some tweets last week, but now Jones has been found to have violated Twitter’s rules, as CNET first noted.

Twitter is punishing Jones for a tweet that violates its community standards but it isn’t locking him out forever. Instead, a spokesperson for the company confirmed that Jones’ account is in “read-only mode” for up to seven days.

That means he will still be able to use the service and look up content via his account, but he’ll be unable to engage with it. That means no tweets, likes, retweets, comments, etc. He’s also been ordered to delete the offending tweet — more on that below — in order to qualify for a fully functioning account again.

That restoration doesn’t happen immediately, though. Twitter policy states that the read-only sin bin can last for up to seven days “depending on the nature of the violation.” We’re imagining Jones got the full one-week penalty, but we’re waiting on Twitter to confirm that.

The offending tweet in question is a link to a story claiming President “Trump must take action against web censorship.” It looks like the tweet has already been deleted, but not before Twitter judged that it violates its policy on abuse:

Abuse: You may not engage in the targeted harassment of someone, or incite other people to do so. We consider abusive behavior an attempt to harass, intimidate, or silence someone else’s voice.

When you consider the things Infowars and Jones have said or written — 9/11 conspiracies, harassment of Sandy Hook victim families and more — the content in question seems fairly innocuous. Indeed, you could look at President Trump’s tweets and find seemingly more punishable content without much difficulty.

But here we are.

The weirdest part of this Twitter caning is one of the reference points that the company gave to media. These days, it is common for the company to point reporters to specific tweets that it believes encapsulate its position on an issue, or provide additional color in certain situations.

In this case, Twitter pointed us — and presumably other reporters — to this tweet from Infowars’ Paul Joseph Watson:

WTF, Twitter…

Twitter is purging accounts that were trying to evade prior suspensions

Twitter announced this afternoon it will begin booting accounts off its service from those who have tried to evade their account suspension. The company says that the accounts in question are users who have been previously suspended on Twitter for their abusive behavior, or for trying to evade a prior suspension. These bad actors have been able to work around Twitter’s attempt to remove them by setting up another account, it seems.

The company says the new wave of suspensions will hit this week and will continue in the weeks ahead, as it’s able to identify others who are “attempting to Tweet following an account suspension.” 

Twitter’s announcement on the matter – which came in the form of a tweet – was light on details. We asked the company for more information. It’s unclear, for example, how Twitter was able to identify the same persons had returned to Twitter, how many users will be affected by this new ban, or what impact this will have on Twitter’s currently stagnant user numbers.

Twitter was not able to answer our questions, when asked for comment.

The company has been more recently focused on aggressively suspending accounts, as part of the effort to stem the flow of disinformation, bots, and abuse on its service. The Washington Post, for example, said last month that Twitter had suspended as many as 70 million accounts between the months of May and June, and was continuing in July at the same pace. The removal of these accounts didn’t affect the company’s user metrics, Twitter’s CFO later clarified.

Even though they weren’t a factor, Twitter’s user base is shrinking. The company actually lost a million monthly active users in Q2, with 335 million overall users and 68 million in the U.S. In part, Twitter may be challenged in growing its audience because it’s not been able to get a handle on the rampant abuse on its platform, and because it makes poor enforcement decisions with regard to its existing policies.

For instance, Twitter is under fire right now for the way it chooses who to suspend, as it’s one of the few remaining platforms that hasn’t taken action against conspiracy theorist Alex Jones.

The Outline even hilariously (???) suggested today that we all abandon Twitter and return to Tumblr. (Disclosure: Oath owns Tumblr and TC. I don’t support The Outline’s plan. Twitter should just fix itself, even if that requires new leadership.)

In any event, today’s news isn’t about a change in how Twitter will implement its rules, but rather in how it will enforce the bans it’s already chosen to enact.

In many cases, banned users would simply create a new account using a new email address and then continue to tweet. Twitter’s means of identifying returning users has been fairly simplistic in the past. To make sure banned users didn’t come back, it used information like the email, phone and IP address to identify them.

For it to now be going after a whole new lot of banned accounts who have been attempting to avoid their suspensions, Twitter may be using the recently acquired technology from anti-abuse firm Smyte. At the time of the deal, Twitter had praised Smyte’s proactive anti-abuse systems, and said it would soon put them to work.

This system may pick up false positives, of course – and that could be why Twitter noted that some accounts could be banned in error in the weeks ahead.

Reached for comment, Twitter declined to answer our specific questions and said it could also not go into further details as that would give those attempting to evade a suspension more insight into its detection methods.

“This is a step we’re taking to further refine our work and close existing gaps we identified,” a spokesperson said. “This is specifically targeting those previously suspended for abusive behavior. Nothing to share on amount of accounts impacted since this work will remain ongoing, not just today.”

Updated, 8/14/18, 3:51 PM ET with Twitter’s comment. 

HQ Trivia hits Apple TV as downloads slow

HQ Trivia’s app store ranking has continued to sink the past three months, but it’s hoping a new version on your television could revitalize growth. HQ today launched an Apple TV app that lets users play the twice-daily live quiz game alongside iOS Android players. But that might not be enough to get HQ’s player count rapidly growing again.

According to App Annie’s app store ranking history, on iOS HQ has fallen from the #1 US Trivia game to #10, from the #44 game to #196, and from the #151 overall app to #585. It’s exhibited a similar decline on Android. The question is whether this is just a summer lull as people spend time outside and students aren’t locked in the schedule of school, or if HQ is in a downward spiral beyond seasonal fluctuations.

Meanwhile, new clones keep popping up. After the initial wave of Chinese live trivia apps, now US television studios are getting into the mix. This week Fox unveiled ‘FN Genius’ which looks and works almost exactly that same as HQ. There are also new 1-on-1 trivia games like ProveIt that let players bet real money on whether they can outsmart their opponent.

Fox’s FN Genius. Image via Deadline

With themed games, celebrity hosts, big jackpots, and new features like the ability to see friends’ answers, HQ has tried to keep its app novel. But it’s also encountered cheaters and people playing with multiple phones that make normal players feel like they’ll never win. While the live aspect adds urgency, it can also feel interruptive with time as users aren’t always available for its noon and 6pm pacific games. HQ may need to come up with some new viral hooks or ways to revive lapsed players if it’s going to make good on the $15 million its parent company raised in March.

Tinder founders sue parent companies Match and IAC for at least $2B

A group of Tinder founders and executives has filed a lawsuit against parent company Match Group and its controlling shareholder IAC.

The plaintiffs in the suit include Tinder co-founders Sean Rad, Justin Mateen and Jonathan Badeen — Badeen still works at Tinder, as do plaintiffs James Kim (the company’s vice president of finance) and Rosette Pambakian (its vice president of marketing and communications).

We’ve reached out to IAC for comment, as well as Pambakian, who’s served as our main contact at Tinder. We’ll update the post if we hear back.

The suit alleges that IAC and Match Group manipulated financial data in order to create “a fake lowball valuation” (to quote the plaintiffs’ press release), then stripped Rad, Mateen, Badeen and others of their stock options. It points to the removal of Rad as CEO, as well as other management changes, as moves designed “to allow Defendants to control the valuation of Tinder and deprive Tinder optionholders of their right to participate in the company’s future success.”

The lawsuit also alleges that Greg Blatt, the Match CEO who became CEO of Tinder as well, groped and sexually harassed Pambakian at the company’s 2016 holiday party, supposedly leading the company to “whitewash” his actions long enough for him to complete the valuation of Tinder and its merger with Match Group, then announce his departure.

In response, the plaintiffs are asking for “compensatory damages in an amount to be determined at trial, but not less than $2,000,000,000.”

“We were always concerned about IAC’s reputation for ignoring their contractual commitments and acting like the rules don’t apply to them,” Rad said in the release. “But we never imagined the lengths they would go to cheat all the people who built Tinder. The Tinder team — especially the plaintiffs who are currently senior leaders at the company — have shown tremendous strength in exposing IAC/Match’s systematic violation of employees’ rights.”

As-filed complaint.pdf by TechCrunch on Scribd

Facebook buys Vidpresso’s team and tech to make video interactive

Zombie-like passive comsumption of static video is both unhealthy for viewers and undifferentiated for the tech giants that power it. That’s set Facebook on a mission to make video interactive, full of conversation with broadcasters and fellow viewers. It’s racing against Twitch, YouTube, Twitter, and Snapchat to become where people watch together and don’t feel like asocial slugs afterwards.

That’s why Facebook today told TechCrunch that it’s acquihired Vidpresso, buying its seven-person team and its technology but not the company itself. The 6-year old Utah startup works with TV broadcasters and content publishers to make their online videos more interactive with on-screen social media polling and comments, graphics, and live broadcasting integrated with Facebook, YouTube, Periscope, and more. The goal appears to be to equip independent social media creators with the same tools these traditional outlets use so they can make authentic but polished video for the Facebook platform.

Financial terms of the deal weren’t disclosed, but it wouldn’t have taken a huge price for the deal to be a success for the startup. Vidpresso had only raised a $120,00 in seed capital from Y Combinator in 2014 plus some angel funding. By 2016, it was telling hiring prospects that it was profitable, but also that “We will not be selling the company unless some insane whatsapp like thing happened. We’re building a forever biz, not a flip.” So either Vidpresso lowered its bar for an exit or Facebook made coming aboard worth its while.

For now, Vidpresso clients and partners like KTXL, Univision, BuzzFeed, Turner Sports, Nasdaq, TED, NBC, and others will continue to be able to continue to use its services. A Facebook spokesperson confirmed that customers will work with the Vidpresso team at Facebook, who are joining its offices in Menlo Park, London, and LA. That means Facebook is at least temporarily becoming a seller of enterprise video services. Whether it turns away old clients or stops integrating with competing video platforms like Twitch and YouTube remains to be seen.

[embedded content]

We’ve had a lot of false starts along the way . . . We finally landed on helping create high quality broadcasts back on social media, but we still haven’t realized the full vision yet. That’s why we’re joining Facebook” the Vidpresso team writes. “This gives us the best opportunity to accelerate our vision and offer a simple way for creators, publishers, and broadcasters to use social media in live video at a high quality level . . . By joining Facebook, we’ll be able to offer our tools to a much broader audience than just our A-list publishing partners. Eventually, it’ll allow us to put these tools in the hands of creators, so they can focus on their content, and have it look great, without spending lots of time or money to do so.”

Facebook already has some interactive video experiments out in the wild. It recently rolled out its Watch Party tool for letting Groups view and chat about videos together. It’s also trying new games like Lip Sync Live and a Talent Show feature where users submit videos of them singing. Facebook Live has also built tools to help publishers pull in social media content, let streamers earn tips, and for fans to subscribe to donating money to their favorite video makers like on Patreon.

But the last line of Vidpresso’s announcement above explains Facebook’s intentions here, and also why it didn’t just try to build the tools itself. It doesn’t just want established news publishers and TV studios making video for its platform. It wants semi-pro creators to be able to broadcast snazzy videos with graphics, comments, and polls that can aesthetically compete with ‘big content’ but that feel more natural.