Customer Service

Startups

Luminai (formerly DigitalBrain) gets $16M investment for customer support RPA-like tool

3 years ago

Business

Report: 56% of IT leaders say data streaming leads to higher revenues

3 years ago

Startups

Zoom dives deeper into intelligent customer service with Solvvy acquisition

3 years ago

Tidio raises $25M to automate customer service interactions

3 years ago

Customer service automation startup Lang lands $15M

3 years ago

Why AI is the new (and best) customer service agent

3 years ago

Business

Google Cloud hopes to improve CX, adds UJET capabilities

3 years ago

Startups

Tenyx raises $15M to build more intelligent voice-based customer service AI

3 years ago

Call center automation software vendor Replicant raises $78M

3 years ago

Why conversational AI is an effective listening tool

3 years ago

Business

Esports World Cup spells out the path to Riyadh for 200 game tournaments

4 days ago

Business

Game layoffs continue to slow down through early May | Amir Satvat

4 days ago

Business

OpenAI’s $3B Windsurf move: the real reason behind its enterprise AI agent code push

4 days ago

Business

Henk Rogers’ real story behind Tetris, the Perfect Game | The DeanBeat

4 days ago

Business

Scopely appoints Shlomi Aizenberg as chief business officer

4 days ago